Patient Satisfaction

In line with advice from Public Health England, please be aware that you should not attend the hospital as a visitor or to attend any appointments or planned admissions if you have been to the following areas in the last 14 days; or have come in to close contact with someone who you know has the coronavirus (COVID19). The affected areas include: China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau. If this applies to you, please let us know and dial 111 to receive appropriate advice. We are sorry for any inconvenience and will be happy to rearrange any appointments for you if you are affected. We appreciate your cooperation.

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Patient Satisfaction Survey


We value the opinion of our patients and strive to constantly improve our services based on their feedback. The Boston West Hospital scored highly in a recent independent patient satisfaction survey.  100% patient satisfaction in the following areas:-

  • Received a warm friendly welcome  
  • Treated with dignity and respect
  • Everything possible done to control pain
  • Satisfaction with cleanliness
  • Satisfaction with hygiene precautions
  • Enough nurses
  • Told who to contact after discharge

Friends and Family Responses

97% of patients would recommend Boston West Hospital to their family and friends.  

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  • Your choice of consultant
  • No cancellations
  • Appointments to suit you
  • 0% finance available
  • No waiting lists
  • Fixed price packages
  • Unlimited aftercare
  • Price Match

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Spread the cost of your treatment

  • Fixed monthly payments over a term that enables you to budget
  • Loan money paid directly to Ramsay Health Care
  • A loan designed to put more expensive health procedures within easier reach
  • Simple Online application
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