Patient Satisfaction

Patient Satisfaction Survey


We value the opinion of our patients and strive to constantly improve our services based on their feedback. The Boston West Hospital scored highly in a recent independent patient satisfaction survey.  100% patient satisfaction in the following areas:-

  • Received a warm friendly welcome  
  • Treated with dignity and respect
  • Everything possible done to control pain
  • Satisfaction with cleanliness
  • Satisfaction with hygiene precautions
  • Enough nurses
  • Told who to contact after discharge

Friends and Family Responses

97% of patients would recommend Boston West Hospital to their family and friends.  

Finance Available

  • Loans for full cost of treatment
  • Straight forward application process
  • Prompt decisions
  • Payments made direct to hospital
  • Interest-free loan plan
  • Administration fee of £95
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Great Benefits

  • Your choice of consultant
  • Appointments in as little as 72 hours
  • A single point of contact
  • Matron and consultant-led care
  • A range of payment options
  • Individual physiotherapy sessions
  • Priority discharge
  • Freshly prepared menu
  • Private en-suite rooms*
  • Aftercare packages
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